Payment Processing
We use Paypal to process our online payments. Paypal offers you the option of secure online payments using the credit card of your choice, debit card or e-check whether or not you have a Paypal account. Since the transaction is between you and Paypal, we never have access to your financial information. We’ve been customers of Paypal, both personally and professionally, for over 12 years.
Shipping Charges, Sales Tax and Service Area
We offer FREE First Class shipping for orders with U.S. destinations and we usually ship within two business days of receiving your completed payment (weekends and holidays excluded).
Orders with a California shipping destination will be subject to sales tax.
Our service area is limited to the United States. We do not process international payments and do not ship to international addresses at this time.
Returns
If you wish to return an item please let us know within 5 days of receiving the item by emailing us at info@citrusavenue.net. We ask that you return your purchase within 14 days of its receipt. Returned items must arrive back to us in the same condition in which they were shipped, including any labels, boxes and hang tags. The buyer is responsible for return postage.
Please feel free to contact us at info@citrusavenue.net if you have any questions at all regarding our policies or if you need to discuss arrangements other than that which are outlined on this page. Thank you.
